• Walkers in a blur

    Overcoming the Challenges of Background Screening for the Staffing Industry

    Posted 03/28/2017 by Debbie Lamb, Junior Marketing Communication Manager

    The rise of the contingent or temporary workforce is upon us and will continue to grow as the economy continues to change. The temporary workforce is a major driver in the gig economy, a growing economic force which accounted for 30% of new jobs and created income sources for 2.1 million people in the U.S. between 2010 and 2014. Intuit forecasted that the gig economy would reach 7.6 million people by 2020. The US economy has changed dramatically over the last 50 years from employment in large organizations to an increased reliance on temporary or contracted labor.

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  • Baseball glove and ball on grass

    Hit a Home Run with Background Screening

    Posted 03/24/2017 by Debbie Lamb, Junior Marketing Communications Manager

    PLAY BALL! After a long winter, baseball fans have been patiently (or some impatiently) to hear the umpire say those two words. It is time for the boys of summer to hit the diamonds for the return of the summer classic. Opening Day of baseball brings hope and anticipation for any baseball fan. It is the day when very record resets and each player and team starts fresh with dreams of winning the World Series in their heads. In some cities, Opening Day is considered a city holiday. For this life-long Cleveland Indians fan, it is a time to celebrate being American League Champions and the amazing World Series against the Chicago Cubs and hope for a championship for the 2017 season.

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  • Man and woman looking at a document

    Leveraging Technology for The Continually Changing Regulatory Landscape

    Posted 03/22/2017 by Debbie Lamb, Junior Marketing Communications Manager

    The background screening industry is highly regulated by rules which protect both prospective candidates and the background screening companies. The industry is regulated by legislation on all levels of government from federal to state to local districts. The variety of rules can be overwhelming to an employer, and if regulations are not complied with properly, an organization might have to deal with penalties. To ensure the rights of applicants and employees are respected, organizations should be aware of their obligations and develop background checking policies that take into account their particular needs, risk tolerance and legal obligations. The key to minimizing the legal risk associated with background screening checks, especially criminal record checks, is having a well-thought out hiring policy in place that accounts for applicable legislation and guidance from rules under the Federal Credit Reporting Act (FCRA) and the Equal Opportunity Commission (EEOC)

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  • Multi colored rope in a knot

    Complexities of Employee Screening and Onboarding

    Posted 03/20/2017 by Debbie Lamb, Junior Marketing Communications Manager

    Have you had to get a background check? I hadn't until I was hired by Sterling Talent Solutions last year. To be honest, I was nervous, not because there was anything in my background that would have a red flag, but because I didn't know the background screening process and what was needed to complete the background check. I had many questions swirling around my head: What paperwork would I need? Did I have enough reference information? How could I get hiring or payroll documentation from a company that is now closed? How do you get a drug test? How long will the process start? If I didn't have the information would it delay my hiring?

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  • Colorful computer buttons social

    Real-Time Recruiting via Social Media and Candidate Experience

    Posted 03/16/2017 by Debbie Lamb, Junior Marketing Communications Manager

    There are ways to define candidate experience. It covers many areas of the hiring process from filing out an application to filling out paperwork on day one. Many HR influencers have taken a stab at defining what candidate experience entails and they often share similar views. In a 2013 blog post for the Huffington Post, Rayanne Thorn of Technomedia simply defines candidate experience as, "What a job seeker/applicant/candidate goes through during the hiring process." With the job market being more candidate-driven than ever before, candidate experience will continue to be a major topic for companies and organizations to come.

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  • tradeshow woman with tablet

    Sterling Talent Solutions to Sponsor and Exhibit at Ultimate Software’s Customer Conference

    Posted 03/15/2017 by Debbie Lamb, Junior Marketing Communications Manager

    As Ultimate Software’s background screening and drug testing partner, Sterling Talent Solutions is excited to be a sponsor and exhibitor of their annual customer conference - Connections at the Bellagio Resort in Las Vegas, Nevada from March 21-24. Connections 2017 is the Ultimate Software’s (a partner of Sterling) annual tradeshow.

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  • Globe glasses computer

    Six Characteristics of a Smart Global Background Screening Solution

    Posted 03/09/2017 by Debbie Lamb, Junior Marketing Communications Manager

    In this day and age, a world away means so much less than it did mere decades ago. Connected now, more than ever, job seekers are making the trek from one end of the globe to the other in search of rewarding employment. The world has tech systems available that aim to supply HR professionals with the means to do their jobs, but those systems have not been without some major headaches.

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  • Two women bright colors high fiving

    Transparency Equals Positive Candidate Experience

    Posted 03/08/2017 by Debbie Lamb, Junior Marketing Communications Manager

    Ride-sharing companies have changed the way we get around major cities as well as simplified the transportation user experience. The process to order a car is quick and easy through the ride-sharing application. You find out your driver's name, what type of car they will be driving and when they will be arriving all in one simple application. People aren't happy about having to slog through poorly designed websites or apps anymore. Companies like Uber and Lyft are driving demand for white-glove services and full transparency, transforming the age-old experience of hailing a cab into a less anxiety-inducing and more human experience. These expectations have even made their way into the employment process, where the war on talent is won by employers and technology providers working together to deliver an experience that meets the candidate's expectations.

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  • Judge gavel

    Ninth Court Finds That Liability Waivers Must Be Removed from Background Screening Disclosures

    Posted 03/06/2017 by Joe Rotondo, Vice President of Compliance

    There are many laws that govern the background screening industry. These laws and regulations, which can come from all levels of the government, are designed to protect prospective candidates. There are also court findings which are very important to understanding these laws and how they affect employers. One of these findings recently came down from the Ninth Circuit Court. The court ruled that an employer's inclusion of a liability waiver in a background check disclosure is a willful violation of the Fair Credit Reporting Act (FCRA). The court stated that a background check disclosure form which included a liability waiver violated the FCRA. This is an important finding and will affect any third party company who performs background screening.

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  • Blurry hands confetti

    Sterling Talent Solutions Wins World HRD Congress Awards

    Posted 03/03/2017 by Debbie Lamb, Junior Marketing Communications Manager

    We are very excited to announce that Sterling Talent Solutions was recently awarded two awards at the World HRD Congress (WHRDC) in India. Our Mumbai office was presented with the "Fun at Work" Award. This award acknowledges large organizations for the quality and uniqueness of its employee engagement interventions driven by its highly passionate HR team. Manish Kotwani, Vice President of Human Resources, Mumbai, was the recipient of the Most Influential HR Leaders in India. This award was presented by a jury of peers who conduct extensive research on industry recognition and accomplishments of various HR leaders locally and globally. Congratulations to our Mumbai team!

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  • Young woman shaking hands

    Job Candidates Seek Well-Rounded Employee Benefits

    Posted 03/02/2017 by Debbie Lamb, Junior Marketing Communications Manager

    Over 30% of our lives are spent working which adds up to 25 to 30 years of just work. Organizations understand this and try to make their employees time at work more comfortable. Happy employees are more productive, creative and stay in their jobs longer. Job seekers are looking for companies who offer benefits that match their needs. In this candidate driven job market, employers have to find ways to enhance their job offerings to be competitive for new hires. One such way is to offer the candidate an array of benefits and perks from the traditional to ones focusing more on work-life balance.

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  • Office celebration with confetti

    Sterling Talent Solutions Wins Global Sales Team of the Year Stevie Award

    Posted 03/01/2017 by Debbie Lamb, Junior Marketing Communications Manager

    We are very proud to announce that Sterling Talent Solutions was recently awarded a Gold Stevie Award for Sales and Customer Service for Global Sales Team of the Year. The Stevie Sales and Customer Service Awards honors the world's best in customer service, contact center, business development and sales professionals. The global sales award categories recognize sales teams whose industry, client or other focus has a global scope. Winning a Stevie Award is a great way to benchmark an organization's achievements against others in the same industry. In 2015, the Sales and Customer Service Award attracted more than 2,100 nominations from more than 30 countries.

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  • Hipster going up stairs

    FBI's Rap Back Program Provides On-Going Status Updates

    Posted 02/24/2017 by Debbie Lamb, Junior Marketing Communications Manager

    A company invests a lot of time and money into hiring the right candidate and finding the person with the right fit for the company. What happens when the employee has worked for a few years? Is it worthwhile to perform ongoing screening to prevent a bad hire situation? Yes, it is! A routine background screening check will give an employer a one-time "snapshot" of their employee's past criminal history. The FBI has a background check program that has been running updated checks on a company that participates in the program. The FBI's Rap Back Program has been providing organizations enrolled in their program real-time notifications and updates of employees’ current arrests and charges.

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  • Woman peaking over cube wall

    Screen Now, Save Later

    Posted 02/23/2017 by Debbie Lamb, Junior Marketing Communications Manager

    Despite all the hiring committees, phone screening, in-person interviews, tests and other vetting methods, employers and recruiters can make bad hiring decisions. Finding the perfect candidate can be like searching for a needle in a haystack. For many employers, it's tempting to hire people without performing due diligence or background checks on the applicant. Yet, what happens if the job candidates turn out to be different from what you originally thought during the interview and hiring process? It is essential that you identify a bad hire before she or he becomes your new hire.

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  • Lady Justice with scales

    NAPBS to File Amicus Brief for NY Court of Appeals Case

    Posted 02/21/2017 by Debbie Lamb, Junior Marketing Communications Manager

    The background screening industry is regulated by local, state and federal laws. These laws are continuously being created and revised across the country on all levels. For example, the city of Los Angeles enacted the Fair Chance Initiative on January 1, 2017 and the Equal Employment Opportunity Commission (EEOC) updated the guidance on National Origin Discrimination. Decisions made by lower and appellate courts can also affect aspects of the background screening industry. Sterling Talent Solutions is a member of many associations and organizations that keep an eye on court rulings that could impact the background screening industry. Sterling is an accredited member of the National Association of Professional Background Screeners (NAPBS), a non-profit trade association representing the interest of companies offering employment background screening services.

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  • Happy woman shaking hands at meeting

    Talent Board Research Illustrates the Importance of Candidate Experience

    Posted 02/16/2017 by Debbie Lamb, Junior Marketing Communications Manager

    Think back to your most recent hiring experience. What were the things that you remembered most? Did you have a positive or negative experience? There has been a greater focus on the candidate experience in the past year and it will only grow as more people share their job search and hiring experiences online and on social platforms. In today's social world, any impressionable experience (good and bad) can go viral in a matter of hours. Creating a good hiring experience, from filing out an application to onboarding and day-one activities, will positively affect an organization in revenue and brand reputation.

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  • Young man and woman looking at papers

    Washington D.C. Council Passes Ban on Credit History Screens

    Posted 02/16/2017 by Debbie Lamb, Junior Marketing Communications Manager

    The beginning of the year has been very busy with changes in hiring and employment laws from stringent ban the box laws in Los Angeles to bills being introduced on the local, state and federal levels banning salary history. These changing laws impact the hiring practices of every organization, big or small.

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  • Hands

    Screening and Onboarding: The Yin and Yang of Hiring

    Posted 02/15/2017 by Debbie Lamb, Junior Marketing Communications Manager

    Before working at Sterling Talent Solutions, I had no knowledge about background screening and the steps that took place after I received my offer letter. I, like many people, had no idea about the importance of having the background consent form signed or filling out the Form I-9 form electronically and how that would make the transition to my first day on the job go smoothly. By working at Sterling, I have come to realize that background screening and onboarding are both very important aspects of the hiring process. Effectively and positively moving a candidate from the job offer to the first day is a major component of a good candidate experience. Having the right procedures in place will reduce inefficiency for Human Resources, the hiring manager and most importantly, the new hire.

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  • Love spelled out on 4 hearts

    Keeping the "Honeymoon Period" Alive With Your Employees

    Posted 02/14/2017 by Debbie Lamb, Junior Marketing Communications Manager

    Candidate retention and happiness in the workplace are two key components of a successful business. Companies realize that it is becoming increasingly more important to create a better candidate experience from the very beginning-starting with the hiring process, background screening, onboarding and first few months on the job. According to Talent Management and HR (TLNT), 33% of employees knew whether they would stay with their company long-term after their first week. It is crucial for employers to engage with new hires early and often with a specific strategy and goal in mind. From the employer point of view, 78% rank employee retention as important or urgent. Turnover can be one of the most expensive problems at a company; research on the costs of replacing an employee range from 20% of their salary to 150%, depending on how you calculate it. The cost of employee turnover and the benefits of having and retaining well-trained employees are top reasons for employers’ retention concerns.

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  • Theater stage door

    Five Parallels of Theater Casting and the Candidate Experience

    Posted 02/10/2017 by Debbie Lamb, Junior Marketing Communications Manager

    To quote one of the actors trying out for a role in a play in the musical, "A Chorus Line": "Oh yeah: commercials. I almost got to squeeze a roll of toilet paper, but I lost out in the finals. Isn’t that something? Seventeen years in the business and I end up flunking toilet paper squeeze? And I was a dancing Band-Aid, that was fun." The concept is shockingly relevant to anyone who’s ever applied for a job and really wanted it. In most cases, your typical job interview doesn’t include having to sing and dance!

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  • Colorful cut outs of people

    Recruiting in 2017: Jobvite and Sterling Talent Solutions present the New Normal

    Posted 02/02/2017 by Debbie Lamb, Junior Marketing Communications Manager

    The human capital management industry is exciting and ever changing. The New Year is off and we've already seen changes in hiring regulations, marijuana laws and background screening rules. There will be more modifications to come as the new administration and legislatures get into place. All of these changes have a major effect on the current job market and recruiting practices. In our latest webinar, Sterling Talent Solutions partnered with Jobvite to present on this very topic: "Recruiting in 2017: The New Normal." The presenters discussed a some eye-opening discoveries in Jobvite's recently released "Recruiter Nation Report 2016" and how these findings are important for recruiters, HR professionals and employment background screening companies.

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  • Laptop hand on mouse

    Share Your Thoughts on Background Screening

    Posted 02/01/2017 by Debbie Lamb, Junior Marketing Communications Manager

    You're reading this blog, so clearly you’re interested in employment background screening. Would you be willing to share your expertise and insights with us?

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  • Blocks with policies compliance

    The Revised Form I-9: Your Additional Questions Answered

    Posted 01/30/2017 by Patty Hanley, Director, Product Management

    Sterling Talent Solutions recently hosted the "Revised Form I-9" webinar to walk attendees through the changes made to Form I-9 (v. 11/14/16 N). Our presenters included Dave Basham, Form I-9 and E-Verify Subject Matter Expert (SME) from the Department of Homeland Security (DHS), and Patricia Hanley, Director of Product Management at Sterling Talent Solutions.

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  • Army Reserves Award Soldiers Dress Cheering

    Sterling Talent Solutions’ Charles Cafaro Presented U.S. Army Reserve Patriot Award

    Posted 01/25/2017 by Debbie Lamb, Junior Marketing Communications Manager

    Charles Cafaro, Assistant Vice President National Sales at Sterling Talent Solutions, was recently presented with the Patriotic Employer Award from the Employer Support of the Guard and Reserve Department (ESGR). Charles was nominated for the awards by Kyle Lobaugh, Sr. National Sales Executive and a member of the US Army Reserves. While he was unaware that the award was being presented to him, receiving the award was a very high honor and something he had never experienced in his 30+ year career.

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  • Man in black suit in meeting

    Five EEOC Lessons Employers Need to Know

    Posted 01/20/2017 by Debbie Lamb, Junior Marketing Communications Manager

    The background screening industry is highly regulated by rules which protect both prospective candidates and the background screening companies. The industry is regulated by legislation on all levels of government from federal to state to local districts. The variety of rules can be overwhelming to an employer and if regulations are not complied with properly, an organization might have to deal with penalties. To ensure they respect the rights of applicants and employees, organizations should be aware of their obligations and develop background checking policies that take into account their particular needs, risk tolerance and legal obligations. The key to minimizing the legal risk associated with background screening checks, especially criminal record checks, is having a well-thought out hiring policy in place that accounts for applicable legislation and guidance from the Equal Opportunity Commission (EEOC)

    Read more...
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