• Woman sitting at desk looking at a tablet

    How to Make It To The Top in Tech: Clare Hart Interview in Inc.

    Posted 05/17/2017 by Debbie Lamb, Junior Marketing Communications Manager

    Clare Hart, CEO of Sterling Talent Solutions, recently spoke with Wanda Thibodeaux for Inc.com to share tips about how to "make it" in the technology industry. They spoke about a variety of topics from mentoring to the importance of people and striving for balance in a world of technology.

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  • Piggy Bank on Calculator

    Budgeting Tips for a Background Screening and Onboarding Platform

    Posted 05/11/2017 by Debbie Lamb, Junior Marketing Communications Manager

    Today, HR professionals are burdened with a variety of both internal and external demands, technology upgrades and changes to the job market as applicants demand a transparent and personalized candidate experience. As the battle for high-performing talent increases, employers can no longer afford to have anything less than a consistent and personalized experience for their candidates. Great hiring experiences start with the technology used in an organization's background screening and onboarding platform.

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  • Four people meeting at a small desk

    The Ingredients of the Perfect Background Screening Platform

    Posted 05/04/2017 by Debbie Lamb, Junior Marketing Communications Manager

    A great cook can make a signature dish by adding a dash of one ingredient and a pinch of another. Combining tastes and styles of cooking from a basic recipe is what takes a chef to the next level of culinary experiences. HR professionals combine people skills, technology and day-to-day management to make the hiring process as seamless as possible and create a positive candidate experience. Two different industries, but both strive to have the best outcome.

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  • Two men and a woman looking at a laptop

    SterlingONE Brings Ease to Background Screening

    Posted 03/30/2017 by Debbie Lamb Junior Marketing Communications Manager

    Employee screening and onboarding new hires can be complex and time-consuming. With regulatory landscapes and the need to get good candidates in the door faster-streamlined, agile technology and processes are a daily requirement. Sterling Talent Solutions offers bundled solutions that are designed to meet the screening and onboarding needs for your company. From the essentials, including criminal background checks, drug and health screening and easy-to-navigate candidate and employee portals and workflows, to ultimate solutions including Form I-9, new hire and custom forms we have the hiring process covered from end-to-end.

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  • Baseball glove and ball on grass

    Hit a Home Run with Background Screening

    Posted 03/24/2017 by Debbie Lamb, Junior Marketing Communications Manager

    PLAY BALL! After a long winter, baseball fans have been patiently (or some impatiently) to hear the umpire say those two words. It is time for the boys of summer to hit the diamonds for the return of the summer classic. Opening Day of baseball brings hope and anticipation for any baseball fan. It is the day when very record resets and each player and team starts fresh with dreams of winning the World Series in their heads. In some cities, Opening Day is considered a city holiday. For this life-long Cleveland Indians fan, it is a time to celebrate being American League Champions and the amazing World Series against the Chicago Cubs and hope for a championship for the 2017 season.

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  • Multi colored rope in a knot

    Complexities of Employee Screening and Onboarding

    Posted 03/20/2017 by Debbie Lamb, Junior Marketing Communications Manager

    Have you had to get a background check? I hadn't until I was hired by Sterling Talent Solutions last year. To be honest, I was nervous, not because there was anything in my background that would have a red flag, but because I didn't know the background screening process and what was needed to complete the background check. I had many questions swirling around my head: What paperwork would I need? Did I have enough reference information? How could I get hiring or payroll documentation from a company that is now closed? How do you get a drug test? How long will the process start? If I didn't have the information would it delay my hiring?

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  • Colorful computer buttons social

    Real-Time Recruiting via Social Media and Candidate Experience

    Posted 03/16/2017 by Debbie Lamb, Junior Marketing Communications Manager

    There are ways to define candidate experience. It covers many areas of the hiring process from filing out an application to filling out paperwork on day one. Many HR influencers have taken a stab at defining what candidate experience entails and they often share similar views. In a 2013 blog post for the Huffington Post, Rayanne Thorn of Technomedia simply defines candidate experience as, "What a job seeker/applicant/candidate goes through during the hiring process." With the job market being more candidate-driven than ever before, candidate experience will continue to be a major topic for companies and organizations to come.

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  • Two women bright colors high fiving

    Transparency Equals Positive Candidate Experience

    Posted 03/08/2017 by Debbie Lamb, Junior Marketing Communications Manager

    Ride-sharing companies have changed the way we get around major cities as well as simplified the transportation user experience. The process to order a car is quick and easy through the ride-sharing application. You find out your driver's name, what type of car they will be driving and when they will be arriving all in one simple application. People aren't happy about having to slog through poorly designed websites or apps anymore. Companies like Uber and Lyft are driving demand for white-glove services and full transparency, transforming the age-old experience of hailing a cab into a less anxiety-inducing and more human experience. These expectations have even made their way into the employment process, where the war on talent is won by employers and technology providers working together to deliver an experience that meets the candidate's expectations.

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  • Blurry hands confetti

    Sterling Talent Solutions Wins World HRD Congress Awards

    Posted 03/03/2017 by Debbie Lamb, Junior Marketing Communications Manager

    We are very excited to announce that Sterling Talent Solutions was recently awarded two awards at the World HRD Congress (WHRDC) in India. Our Mumbai office was presented with the "Fun at Work" Award. This award acknowledges large organizations for the quality and uniqueness of its employee engagement interventions driven by its highly passionate HR team. Manish Kotwani, Vice President of Human Resources, Mumbai, was the recipient of the Most Influential HR Leaders in India. This award was presented by a jury of peers who conduct extensive research on industry recognition and accomplishments of various HR leaders locally and globally. Congratulations to our Mumbai team!

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  • Young woman shaking hands

    Job Candidates Seek Well-Rounded Employee Benefits

    Posted 03/02/2017 by Debbie Lamb, Junior Marketing Communications Manager

    Over 30% of our lives are spent working which adds up to 25 to 30 years of just work. Organizations understand this and try to make their employees time at work more comfortable. Happy employees are more productive, creative and stay in their jobs longer. Job seekers are looking for companies who offer benefits that match their needs. In this candidate driven job market, employers have to find ways to enhance their job offerings to be competitive for new hires. One such way is to offer the candidate an array of benefits and perks from the traditional to ones focusing more on work-life balance.

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  • Happy woman shaking hands at meeting

    Talent Board Research Illustrates the Importance of Candidate Experience

    Posted 02/16/2017 by Debbie Lamb, Junior Marketing Communications Manager

    Think back to your most recent hiring experience. What were the things that you remembered most? Did you have a positive or negative experience? There has been a greater focus on the candidate experience in the past year and it will only grow as more people share their job search and hiring experiences online and on social platforms. In today's social world, any impressionable experience (good and bad) can go viral in a matter of hours. Creating a good hiring experience, from filing out an application to onboarding and day-one activities, will positively affect an organization in revenue and brand reputation.

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  • Hands

    Screening and Onboarding: The Yin and Yang of Hiring

    Posted 02/15/2017 by Debbie Lamb, Junior Marketing Communications Manager

    Before working at Sterling Talent Solutions, I had no knowledge about background screening and the steps that took place after I received my offer letter. I, like many people, had no idea about the importance of having the background consent form signed or filling out the Form I-9 form electronically and how that would make the transition to my first day on the job go smoothly. By working at Sterling, I have come to realize that background screening and onboarding are both very important aspects of the hiring process. Effectively and positively moving a candidate from the job offer to the first day is a major component of a good candidate experience. Having the right procedures in place will reduce inefficiency for Human Resources, the hiring manager and most importantly, the new hire.

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  • Love spelled out on 4 hearts

    Keeping the "Honeymoon Period" Alive With Your Employees

    Posted 02/14/2017 by Debbie Lamb, Junior Marketing Communications Manager

    Candidate retention and happiness in the workplace are two key components of a successful business. Companies realize that it is becoming increasingly more important to create a better candidate experience from the very beginning-starting with the hiring process, background screening, onboarding and first few months on the job. According to Talent Management and HR (TLNT), 33% of employees knew whether they would stay with their company long-term after their first week. It is crucial for employers to engage with new hires early and often with a specific strategy and goal in mind. From the employer point of view, 78% rank employee retention as important or urgent. Turnover can be one of the most expensive problems at a company; research on the costs of replacing an employee range from 20% of their salary to 150%, depending on how you calculate it. The cost of employee turnover and the benefits of having and retaining well-trained employees are top reasons for employers’ retention concerns.

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  • Theater stage door

    Five Parallels of Theater Casting and the Candidate Experience

    Posted 02/10/2017 by Debbie Lamb, Junior Marketing Communications Manager

    To quote one of the actors trying out for a role in a play in the musical, "A Chorus Line": "Oh yeah: commercials. I almost got to squeeze a roll of toilet paper, but I lost out in the finals. Isn’t that something? Seventeen years in the business and I end up flunking toilet paper squeeze? And I was a dancing Band-Aid, that was fun." The concept is shockingly relevant to anyone who’s ever applied for a job and really wanted it. In most cases, your typical job interview doesn’t include having to sing and dance!

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  • Blocks with policies compliance

    The Revised Form I-9: Your Additional Questions Answered

    Posted 01/30/2017 by Patty Hanley, Director, Product Management

    Sterling Talent Solutions recently hosted the "Revised Form I-9" webinar to walk attendees through the changes made to Form I-9 (v. 11/14/16 N). Our presenters included Dave Basham, Form I-9 and E-Verify Subject Matter Expert (SME) from the Department of Homeland Security (DHS), and Patricia Hanley, Director of Product Management at Sterling Talent Solutions.

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  • Man in black suit in meeting

    Five EEOC Lessons Employers Need to Know

    Posted 01/20/2017 by Debbie Lamb, Junior Marketing Communications Manager

    The background screening industry is highly regulated by rules which protect both prospective candidates and the background screening companies. The industry is regulated by legislation on all levels of government from federal to state to local districts. The variety of rules can be overwhelming to an employer and if regulations are not complied with properly, an organization might have to deal with penalties. To ensure they respect the rights of applicants and employees, organizations should be aware of their obligations and develop background checking policies that take into account their particular needs, risk tolerance and legal obligations. The key to minimizing the legal risk associated with background screening checks, especially criminal record checks, is having a well-thought out hiring policy in place that accounts for applicable legislation and guidance from the Equal Opportunity Commission (EEOC)

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  • Executives in meeting

    Culture Corner: 5 Tips For Leading Culture Change

    Posted 01/18/2017 by Julia Mair, CMO

    Over the past two years, we’ve acquired four companies. As a result, our company has more than doubled in size and with this kind of growth comes positive change. We’ve added hundreds of new colleagues, ramped up our technology stack and have rethought our internal processes to ensure customers are getting the best service possible. And while bringing multiple companies together is no easy task, we’ve continued to increase revenue, invest in our technology and create a thriving, sustainable organization from our robust organic and acquisitive strategy.

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  • Holding trophy

    Spotlighting Our Commitment in 2016

    Posted 01/12/2017 by Debbie Lamb, Junior Marketing Communications Manager

    Sterling Talent Solutions provides hiring peace of mind by delivering a simpler, smarter background screening experience for employers worldwide. Our comprehensive suite of background screening solutions delivers accurate, reliable results and tools to maintain compliance throughout the hiring cycle. With 19 offices in nine countries, our team of more than 3,900 employees proudly serves over 50,000 customers around the world, including 25% of the Fortune 100!

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  • Country flags

    EEOC Updates National Origin Discrimination Guidance

    Posted 01/09/2017 by Angela Preston, Senior Vice President and Counsel, Corporate Ethics and Compliance

    The American workforce is progressively becoming more diverse. According to the Equal Employment Opportunity Commission (EEOC), the largest percentages of immigrants to the U.S. are now from Asia and Latin America. Immigrant workers are represented in every occupation in the U.S. Because of this increasing diversity, the EEOC recently issued an updated guidance to inform employers and employees how it interprets, approves and/or disapproves of court interpretations of national origin discrimination cases. This is the EEOC's first update on the national origin guidances since 2002 and reflects the EEOC's strategic plan for the next four years, which will focus on protecting vulnerable workers, including immigrant, migrant workers and underserved communities with discrimination.

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  • Erasing sad face writing happy face

    Promoting A Positive Experience for Rejected Candidates

    Posted 01/05/2017 by Debbie Lamb, Junior Marketing Communications Manager

    Candidate experience will continue to be a major topic for companies and organizations for many years to come. There are many components to ensure job candidates have a great experience starting with filling out an application to onboarding. Employer brand works hand-in-hand with candidate experience. According to LinkedIn, "One of the best ways to improve your organization's employer brand as a recruiter is to provide a great experience for your candidates whether they are offered a job or not." Every candidate interaction reflects your employer brand. Think about a terrible customer service experience you've had. You're less likely to support an organization whose customer support department treated you poorly when you needed assistance, right? Employer relationships are no exception.

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  • Child with scope and avator hat

    What Could 2017 Bring to the Background Screening Industry?

    Posted 01/03/2017 by Debbie Lamb, Junior Marketing Communication Manager

    It has been quite the year at Sterling Talent Solutions! We started off 2016 as SterlingBackcheck and ended the year as Sterling Talent Solutions after a successful merger with TalentWise in the beginning of the year. We acquired RISQ Group and Verified Person and grew to 20 offices in 9 countries with over 3,900 employees. Sterling is now trusted by over 50,000 clients worldwide, including 25% of the Fortune 100, screening 12 million candidates annually with more than 80 million searches.

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  • Mobile Hiring: A Smarter Way to Seal the Deal

    Posted 11/28/2016 by Debbie Lamb, Junior Marketing Communications Manager

    Being connected via mobile phones is a central part of modern life. With smartphones, we are connected to news, entertainment and of course our friends and family quicker and easier than anyone thought possible. The introduction of the smartphone changed modern life and if you are connected as I am, it is hard to think back to a time without them. In fact, I held out for years on getting a smartphone (and regularly called my old phone the "not-so smart" phone). Once I finally caved in and bought one, I haven’t looked back. And with the rise of mobile hiring, it looks like I made the right choice.

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  • Man at desk reading tablet in front of window

    Happiness in the Workplace

    Posted 11/22/2016 by Debbie Lamb, Junior Marketing Communications Manager

    Candidate experience. What do these two words mean to you? To me, it means that a company is thinking through every single step of the hiring process to provide a memorable journey to the candidates. Employers want to hire talented, passionate employees who love their job. If you are unhappy at your job, it will reflect in your work ethic, productivity and the product that you produce. It is becoming more and more important for companies to create a better candidate experience from the very beginning - starting with the hiring process, background screening and onboarding. Employee well-being is reflected in everything a company does from production to promotion. We write a lot about these topics, because it’s crucial to have a workforce who is aligned with an organization’s vision and enjoys their work.

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  • Growing New Employee Satisfaction With Onboarding Basics

    Posted 11/15/2016 by Debbie Lamb, Jr. MarComm Manager

    How was the first day on your job? If it wasn’t memorable, then something could be wrong. Making a great first impression to a new employee will have a lasting effect. In fact, most employees decide whether or not to stay at a new job within their first six months. Effective onboarding tells a cohesive compelling employer brand story. It engages & socializes the new hire from the beginning. It provides the skills, knowledge and tools your new employee needs to become a productive, successful team member.

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  • Is Ban the Box Out of Control?

    Posted 11/10/2016 by Debbie Lamb, Junior Marketing Communications Manager

    When filing out a job application, were you required to check a box asking if you had a criminal record? I have seen these on job applications in the past, but more and more these boxes are being eliminated because of ban the box legislations being passed across the country. While the laws could be reducing discrimination against some people being hired for a job, it can also be quite a challenge for employers.

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