Retail Industry Background Checks

The retail industry relies on Sterling for fast turnaround times and a global streamlined hiring process.
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Retail-Focused Expertise

At Sterling, our retail industry experts will help you optimize your hiring process to meet standard, seasonal and macroeconomic demands
97% retention rate in the retail industry
An asian grocery worker is helping a customer in the produce section.

Prioritizing Automation and Efficiencies

In the retail industry, time-to-hire is paramount in fulfilling demand for workers. Sterling is committed to technological innovation in order to achieve the fastest turnaround times with a streamlined hiring process. Our technology can help you:
  • Hire at scale
  • Decrease turnaround times
  • Streamline your hiring process
  • Comply with global, federal, state, and local hiring regulations
Explore our tailored solutions
Sterling has been such a reliable service provider and resource to us. My direct client contact, Ralph, has been phenomena l to partner with and diligent in providing a true white glove service to H&M’s direct business needs! The turnaround time to receive background checks and information has been very timely. The services are accurate, efficient, and most importantly cost-effective. Sterling also fit seamlessly into our existing ATS which allowed for an automated integration and a unified process overall. I would highly recommend Sterling to other businesses.”
Since we partnered with Sterling on our background check program in 2017,we have seen a dramatic decrease of 53°/o in average fulfillment turnaround time as a result of their proprietary technology and automation. Despite court closures due to the COVID-19 pandemic, we continued seeing our orders fulfilled in less than one business day on average. We appreciate the customized reports Sterling provides regarding COVID-19 impacted searches, as well as its proactive communication, collaborative consultative engagement, and ongoing commitment to quality during a time when the health and safety of our community is top priority.”
The support we receive from Sterling has been instrumental to our hiring success. Sterling provides a quality product, fast turnaround times, and exceptional support. Because of Sterling, we have all the confidence we need to hire qualified candidates. In addition, Sterling’s integration with UKG Pro™ Recruiting makes things incredibly easy for us. It has not only made our hiring process more efficient, but we have received a lot of positive feedback from candidates.”
Our decision to work with Sterling in 2019 was based on many factors including turnaround times. During the pandemic ,we have been grateful to have our partnership with Sterling as we feel that our background check program has had almost no disruption due to the number of Sterling electronic integrations. Our Client Success Partner delivers exceptional work and acts as a true business partner. We feel fortunate that we moved to Sterling prior to the pandemic and are pleased with our ongoing collaboration to assure that we have a best-in-class background check program.”
So much of our reputation as a fine dining and hospitality brand relies on our ability to hire dependable and trustworthy employees. Sterling understands the current competitive employment landscape and the importance of a positive candidate experience. They have helped us create a process that is simultaneously efficient and effective at identifying quality team members for our restaurants.”
Since we partnered with Sterling on our background check program in 2017,we have seen a dramatic decrease of 53°/o in average fulfillment turnaround time as a result of their proprietary technology and automation. Despite court closures due to the COVID-19 pandemic, we continued seeing our orders fulfilled in less than one business day on average. We appreciate the customized reports Sterling provides regarding COVID-19 impacted searches, as well as its proactive communication, collaborative consultative engagement, and ongoing commitment to quality during a time when the health and safety of our community is top priority.”
I recommend Sterling for background screening because they are trustworthy, compliant, and the client service is exceptional. The electronic process and automation make the screening process easier and quicker. Sterling has helped us tremendously with our screening process as we continue to hire and serve our communities during these difficult times.”
Since 2014, Sterling has been helping us shape a successful hiring program with products and solutions best suited for our business. By applying a Client Matrix Adjudication grid, we’ve experienced a decrease in review rate by more than 13°/o, improved efficiency, and enabled a faster and more compliant hiring process. In addition to Sterling’s industry-leading technology, our Client Success Partner has an innovative spirit that our own organization ’s culture espouses, setting us up for success in hiring now and the future.”

Protect Your Brand by Ensuring Trust and Safety

Retail is a highly consumer-facing industry, with trust and safety at the forefront. Sterling offers affordable and scalable solutions that can protect your customers, employees, and brand. Our retail industry experts will work with you to build customized packages to fit your hiring goals.
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Integrations

Increase productivity and profitability through a seamlessly integrated screening experience with HR tools you already use to manage your hiring process from start to finish. Here are some of our industry-leading partners:
Explore our integrations

Services Tailored for Your Industry

While the specific screening needs of every business differ, Sterling’s decades of experience can be leveraged to design a customizable and scalable solution for your organization.
Criminal Background Checks

Getting a complete picture of a candidate’s criminal history is often more complex than people think. At Sterling, we make it easy for you to make fast, more accurate, and safer hiring decisions through a combination of robust services, solutions, and technology that allows us to:

  • Uncover more criminal activity
  • Gain direct access to more US criminal records
  • Deliver accurate results quickly
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Identity Verification

Identity Verification is designed to help you mitigate risk through a simple process where candidates verify that the information they provided about themselves, such as their name and date of birth, is indeed their own. This allows employers to verify that candidates are in fact who they claim to be. For example, your drivers may need to verify their identities from remote locations. In any situation where remote verification is needed, both accuracy and reliable technology play critical roles.

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Pre-employment Verifications

Make sure you know who you’re hiring with the support of industry-leading pre-employment verifications backed by a powerful fulfillment engine. Sterling’s verification services deliver fast, detailed confirmations of a candidate’s educational background, job history, and other credentials so you can be confident in every new hire.

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Drug and Health Screening

Maintaining a safe and productive work environment is critical for businesses and employees. Sterling’s Drug and Health Screening services offer robust pre- and post-hire drug screening to help your company stay compliance-focused and meet work policy requirements. Sterling leverages electronic registration to support pre-employment – including random, post-accident, and reasonable suspicion testing so clients can address their compliance needs with 49 CFR Part 40 procedures for DOT Workplace Drug and Alcohol Testing Programs.

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Workforce Monitoring

You invest time and money up front to know who you’re hiring. But what happens after your new employees begin work? Sterling offers industry-leading solutions to monitor the status of all or a part of your population, either continuously or at pre-determined time intervals. Ebbs and flows of your staffing levels may also create circumstances where you bring individuals back after a layoff or furlough, triggering a need for rescreening. Workforce monitoring is one of the many sectors where such a service can come in handy.

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Liens, Judgments, and Bankruptcies

For individuals in positions of trust and authority over your financial operations, assessing risk associated with new hires and existing employees is critical. Our Liens, Judgments, and Bankruptcies solutions help you make the decision whether there is a need to disqualify them from certain functions or establish supervisory controls for safety and security. This may also include certain sensitive positions that make large-scale purchasing decisions.

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Executive Investigations

There has never been a greater need for a strong investigations partner. Whether you are hiring a new CEO, an M&A partner, or a new board member, you should feel confident that no surprises are waiting to be uncovered by shareholders, the media, or the Securities and Exchange Commission (SEC). Having a reliable partner to run an extensive background check helps identify possible risks, past criminal activity, conflicts of interest, links to financial or organized crime, verification of credentials, issues of reputation and character, or omissions of materials information.

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Sterling API

Whether your organization is looking to onboard service providers as quickly and safely as possible or you use a proprietary HR platform, Sterling offers highly configurable API options with dedicated support to help you create a seamless brand experience. We provide our clients with:

  • Access to a robust suite of services
  • Global availability for sustainable growth
  • On-demand approach with progressive workflows
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The Sterling Difference

  • 0 %+
    of the Fortune 100
    choose Sterling
  • 45 +
    years of
    experience
  • 4.3/5
    star rating on
    TrustPilot
Source: Sterling 2021

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